Terms & conditions

Gold Membership Terms & Conditions

  1. Membership Program is for Helm Bar & Bistro Sydney only, Located at 7 Wheat Rd, Darling Harbour, Sydney NSW.
  2. Card remains Property of Helm Bar & Bistro.
  3. Helm Bar reserves the right to cancel the membership program at any time. Any/All points will be forfeited at this time.
  4. Helm Bar & Bistro reserves the right to add an expiry date to any/all memberships points at any time.
  5. Helm Bar reserves the right to not only change the members only specials but to change pricing as it see fit.
  6. Cards are non-transferrable to other people.
  7. Points are non-transferrable
  8. Currently No Replacement fee applies, Helm Bar reserves the right to charge a $15 replacement fee to cover costs to new card
  9. Current points accumulated will be transferred to the new card if lost
  10. Points Value for every $1.00 spent 1 point will be added to your membership card, this equate to $0.01 in value.
  11. Points can be redeemed only when the full value of an item is accumulated on your membership card.
  12. Birthday promotion consists of any meal to the value of $30 or less complimentary, with a bottle of French Sparkling. Booking Required. Minimum 2 people.
  13. Minimum membership term required – 7 days before your birthday to be able to redeem birthday offer.
  14. You must be ‘opted in’ to the Helm Bar & Bistro email database to receive your Birthday email and redeem offer.
  15. Birthday email plus ID must be presented upon arrival to redeem the above offer.

Daily promotions Terms & Conditions

Helm Bar reserves the right to amend or remove promotions at any time.

  1. Happy Hours Friday – Saturday (COVID-19 operating hours may change without notice) 5pm – 7pm – $6 Schooners, $10 Pints, $6 House Spirits, House White, Red, Sparkling & $10 cocktails (see menu for options)
  2. Saturday & Sunday – $15 Jugs of Carlton Draught, Great Northern Super Crisp, Somersby apple Cider.
  3. Not available on public holidays

Melbourne Cup

  1. Terms and conditions to be confirmed

Groupon

  1. Helm Bar and Bistro currently do not have any valid Groupon deals

Entertainment

  1. Subject to Entertainment rules and regulations, please see app for further information

New Year’s Eve

  1. All packages commence from 8pm and finish at 12am.
  2. Entry to venue is permitted anytime from 11am and your package wristband can be collected from 6pm.
  3. Venue opens at 11am and will close no later than 2am on 1st January 2020.
  4. All packages are entitled to access to – priority venue entry, the VIP area and access to the vip bar area for faster service.
  5. Re-entry allowed between 8pm – 1.30am*
  6. All packages include roving canapés for the duration of the 4 hours. Additional food will be available for purchase at the bar at an additional cost.
  7. All drinks are to be ordered at the bar and there is a strict 1 drink per person rule.
  8. Anyone seen to be ordering drinks and giving them to person(s) who have not purchased the beverage package and do not have a wrist band will be escorted from the venue immediately.
  9. Anyone seen to be stockpiling drinks will have their drinks cleared.
  10. Anyone seen to be showing signs of intoxication will NO LONGER BE SERVED and asked to leave the venue immediately.
  11. All tickets are purchased online and will not be available from the door on the night.
  12. Full refunds available until Saturday 14th December, no refunds after this date.
  13. The venue will be open to the public from 11am, event starts at 8pm with the VIP area exclusive from 7pm.
  14. Helm Bar will not be a nightclub but will have DJ’s with an atmosphere that you can relax, sip champagne, socialize and watch the fireworks.

Helm Bar practices the responsible service and consumption of Alcohol